In addition to the previous post about KepnerTregoe RESOLVE methodology, I have found this post which I think it's quite useful and concise. The post pertains to troubleshooting intermittent problems.

http://www.satisfice.com/blog/archives/34

Updating a file's attributes with the current date and time can be easily achieved under Microsoft Windows by issuing the following command in CMD:

copy /b filename.ext +,,

You can either navigate in CMD to the folder that contains the file, or prefix the filename.ext with the full path.

I have found this useful when

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To get a list of isntalled software on a computer, use WMIC (WMI Command line interface) as follows:

wmic product

I normally use the option bellow to pipe output in a file that I can load in Excel...

wmic product list /format:csv > c:\temp.txt

It's amazing what we learn everyday, regardless of how much we think we know or how long we have been in the industry...

New tricks - sometimes, installed MSI packages (and not just) might report the wrong version. Common scenarios are with re-packaged MSI's, where the packager (through the repackaging software) decides, in his/her wisdo

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Fix JRNL_WRAP_ERROR single DC

The File Replication Service has detected that the replica set "DOMAIN SYSTEM VOLUME (SYSVOL SHARE)" is in JRNL_WRAP_ERROR.

This is the procedure I generated:
Perform and SYSTEMSTATE backup to file on the domain controller

1. Set the relevant Netlogon key to 1
HKEY_LOCAL_MACHIN

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